FAQ

Frequently Asked Questions

Where do you ship from?

All orders are shipped directly from Norway.
We specialise in authentic Scandinavian products, sourced and packed in Norway before being sent worldwide.

Which countries do you ship to?

We ship to most countries worldwide.
If your country is available at checkout, we can deliver to you.

Free shipping is included and prices are always shown at checkout before payment.

How long does delivery take?

Delivery times vary by destination:

Europe: typically 8–30 business days
USA & Canada: typically 7–30 business days
Rest of the world: typically 10–30 business days

Please note that delivery times can vary due to customs processing and local postal services.

Will I have to pay customs duties or taxes?

Orders shipped outside Norway may be subject to customs duties, VAT, or import taxes, depending on your country’s regulations.

These charges are not included in the product price and are the responsibility of the customer.

Can I return my order?

Due to the nature of our products and international shipping, we do not accept returns.

Please make sure to review product descriptions carefully before placing your order.
If you have any questions before purchasing, feel free to contact us — we’re happy to help.